An Overview of VOIP Phones

With the advancement in technology, voice over internet protocol has gained a lot of popularity in both business and home applications. This is because people across different sectors of the economy have identified the immense benefits that these systems have to offer in the delivery of quality voice communications. There are different types of voip phones in the market and when looking for a perfect piece, it is important to master the factors to consider when buying them.

Many phone makers now shifted to making voip phones because of their growing popularity. This is because unlike other types of phones available, voip phones are easier to use. Besides cost, you need to consider the ability of your voip phones. It is also important to realize that different voip phones come with different features. As a result, getting the right one is very important.


When you decide to get voip phones, it is important to realize that there are many gadgets out there that use this platform. First, there are wireless phones that are built on the voip platform. These phones connect the network through WiFi or other wired connections. However, most people seem to agree that the wireless phones are the more convenient choice. This is given that most people are used to having cell phones and when you give them a wired phone, they get a different experience.

On the other hand, there are soft phones that use voip technology. Soft phones are normally installed in a computer. The computer uses special software to make and receive calls. This becomes convenient especially for those who spend most of their time on their computers.

Lastly, there is a third type of Voip telephone that is known as conferencing. Conferencing voip functions exactly the same as the old styled phones but however, these uses an IP, the phone can be used to make calls to multiple participants in a conference facility or within a large organization.

The properties

Most voip phones comes with basic features such as ability to make a call, hold a call and even drop a call. The systems also have the ability to show caller ID. However, you don’t have to continue conversing with someone you don’t know. Just transfer the person to voice mail and if you think you can converse with that person, just continue with the call.

On the other hand, voip calls have the ability to record calls. It is true that large number of IP phones have the capability of receiving fax through a system called PBX hosted system. These faxes can then be sent to user through email. This will always come as a PDF file attachment. IP Telephony also allows call queuing whereby calls are allowed to wait for an available agent. This works perfectly especially in call centers. The system is used in different parts of the world.'