Online poker has taken the world by storm and with the investments heading this way one has to make sure that one does not lose out in the rush. Investing the money in good software for the basic needs can be one of the principal things one must do in order to make the platform unique. Getting the best technical support will not only make your website lucrative in terms of fast and reliable service but will also make sure that it is malware protected. For further information you can check out http://evenbetgaming.com/services/technical-support/.This link will give you an idea about the kind of technical support provided to the topmost companies. You can check out some more information regarding this below.
Features of a good technical support for your online poker platform:
- A website like evenbetgaming.com provides technical support to all its customers regardless of the package bought. The gambling software packages include several options like simple API integration with the website, a warranty period of one year, server setup and deployment services, free updates within a said time period and free 24*7 monitoring services. These are the basic technical support options you need in order to support your gaming platform.
- Their service is quick and efficient when complaints are registered at the client portals. Most of them are fixed within one business day. This minimizes the probability of critical situations arising and prevents other technical problems.
- There are limits of warranty, updates and monitoring services but these depend on the software packages bought by the client. There are several options to choose from. Once you have selected the package that will give the best value to you, you can take the advantage of flexible and personalised support services for the life time.
- There are several post-support packages on offer which maintains your online gaming platform after they are purchased for the duration of the period for which the support is bought. These are different from the software packages bought and customers may use any of them regardless of the software package bought.
- You can choose from 3 options for small, medium or large businesses. The small business package is economical and it is fit for a single poker room or a casino with a limited maintenance budget. Then there is the package for medium businesses which will cater to a business with a growing customer base and a high number of complaints lodged every day. Last one is the professional package which is guaranteed to see a casino with an extensive infrastructure through technical glitches.