The main problem with buying eDiscovery software is that constructing a software that does the job you want it to do is expensive and not straightforward – in the sense that eDiscovery providers need a lot of info about the features their clients want in order to customize a suitable software. Even then, it’s hard finding the person that can give you the best deal.
You may have contacted an eDiscovery provider and defined what you need but things didn’t go as planned and you keep going back and forth gathering superfluous quotes leading you to pay extra. This custom of eDiscovery is expensive and small law firms cannot afford them. However, there are some established firms like Arbor Ridge Partners firms that can help you out with the process of acquiring your legal eDiscovery software to maximize value when purchasing. Now below are listed some important questions to ask when purchasing your eDiscovery software.
Now, many software allows you to just sign up and begin work almost immediately. But it’s true many haven’t upgraded to this standard. An eDiscovery software that allows you to start uploading data and upgrading cases without going through frustrating sales process is an ideal one.
The faster it takes to learn how to use the software efficiently, the better. A good software is always easy to use even in its complexity. If you have to study a manual or its functions are too complex, that software is not the best for you.
Providers can lose sight of what matters and add features that you don’t need. This could be in an attempt to make it look ‘complete’ or expensive. All these redundant features make the software ambiguous and the excess is on you because you pay for it.
It’s an obvious truth when we say many services do come with some hidden charges built into it. for instance, you may need to upgrade in other to get the features you need. You will need to bear this in mind when you are combing through prices offered by your eDiscovery provider’s website.
I’m sure the above-provided piece of information and questions to ask when opting to purchase an eDiscovery software should greatly help whenever you are buying your software.